The manufacturing of unique products and the consumer demands for increased variants and features and options are requiring the need for change within business operating software. If you are still focused on core ERP to make efficiency improvements, cost reductions and streamlining your supply chain, you are only going to get half way to optimal success. You must start looking forward to how you are interacting with your customers and meeting their demands for unique products. The new millennial buyers are thinking differently and expect their products to be built the way they want. Let’s take a look at what you should be looking at for the future if you are going to lead the market through the offering of configured to order products, versus becoming commoditized and marginalized.Read More
I just returned from the 2016 IBEX boat show in Tampa, getting out right before the hurricane, and the winds outside could not compare to the energy and invigoration of the marine suppliers and buyers on the exhibit floor. The industry is definitely alive and well which is going to push the limits of the boat industry supply chain if the upward trends continue. We all keenly remember the near death of the industry just a few years ago and during that time it was a survival mode operation only. Little investment was made in business systems technology, supply chain optimization and systematic efficiency improvement.
Turning to today where the industry has been seeing near 20% annual growth in many segments, this...
With the economy on a continued recovery the demand for boats, especially small to mid-sized styles is increasing dramatically according to the recent NMMA U.S. RECREATIONAL BOATING STATISTICAL ABSTRACT. While not yet back to pre-2007 numbers, it’s still significant growth. This level of growth has opened up the need for boat builders to become more efficient and streamlining of production. Prior to 2006, many builders just made capital investments in plants and equipment which during the downturn put many of them out of business. Cash flow dried up and the capital equipment became a major liability.
Learning from the missteps of the past during those pre-2006 growth years, how can the smart boat builder gain production levels to meet today’s demand without breaking the bank with capital investment? Other industries have faced similar issues such as the automotive markets. Suppliers to the automotive industries have felt the same pain and been in the same scenario. So what did they do to avoid the problems of the past?
Production efficiency in boat assembly can be increased and optimized thorough the use of ...Read More
If you took advantage of the Labor Day holiday to spend some time on the water, chances are you saw a lot of boaters. The number of boats on lakes, waterways, and oceans during holiday weekend is incredible. It makes you wonder how many people own the boat they are driving or are they renting it for the weekend. Regardless, of the number of boats on the water and who owns them, boating is a huge industry with many possibilities.
If you are in the market for a boat, and looking to join the ranks of other boaters, how do you know what you want? If you look...Read More
The interactive online buying experience is becoming a part of our day to day purchasing experiences. Car manufacturers have been relying on this interactive; “build your model” feature for quite some time. Another early adopter of this technology was the fast food pizza industry. When was the last time that you actually called your local store to order a pizza? As consumers, we have been introduced and adopted the “build your own” retail experience.
These innovative ways to shop on a personal level are slowly influencing the manufacturing industry . . .Read More
CPQ is more than a tool for your customers. Setting yourself apart from the competition by giving your customer a 3D diagram of a product, with a complete list of specifications is really cool. What’s even cooler than “wowing” a customer? Providing the right price and the right tools for your sales reps.
Sales reps often go into deals and negotiations with customers with less information than the customer has. There are so many . . .Read More
Throughout the year, it is necessary to purchase and have gifts sent to varying parts of the country. I suspect that many of us face this every Christmas, Birthday, Father's Day, Mother's Day, and the list goes on. We call these "giftable holidays" in my house. Every giftable holiday, the hunt for the desired gift and hopefully free shipping begins and usually ends a little too close to desired arrival date. So, the giftable holiday recipient usually finds a package waiting for them 2-3 days after the giftable holiday. Fortunately, the people that we send these gifts to know us, love us, and forgive our tardiness. There is no expectation of on-time delivery placed upon my household, and it's a darn good thing!
That is not the case in the manufacturing world. On-time delivery can be the difference between maintaining a customer or not. Sometimes discounted pricing cannot even save you when the customer has had one too many experiences with late deliveries. It's the domino effect. You need material to meet a customer order, your customer needs the product you provide in order to complete and process an order for their customer, and the dominoes continue to fall.
If you survey any group . . .Read More
In college, for those in the School of Business and Management, there were lots of presentations to give that required us to have documents from just about every program in the entire Microsoft Office Suite. These presentations weren't all that bad considering that my friends in the History and Psychology departments were inundated with research papers. The Power Point and Excel portions of these presentations weren't so bad, and especially if you had a month to complete the assignment.
Can you imagine a month to complete a proposal now? Now, you have one opportunity to . . .Read More
Are your Customers bombarding your Customer Service Department with calls and emails? They are your Customers and you must take care of them, but what if there was a way to empower your Customers to do some things for themselves?
In today’s technology-driven world, people would rather go online and help themselves instead of having to call Customer Service. Now with Customer Portal for Syteline version 9, you can provide your Customers with an online solution that allows them to “self-serve” 24x7.Read More